Privacy Policy

This Privacy Policy explains what personal information Pointu (“Pointu”, “we”, “us”, “our”) collects through the Pointu mobile app (the “App”), how we use and share it, and the choices you have. Pointu is operated by Winesports Technologies Private Limited, Kukdol, Khargone, Madhya Pradesh 451001, India.

By installing or using the App, you acknowledge that you have read this policy. If you do not agree with it, please do not use the App. Where the law requires your consent (for example, for personalised advertising), we ask for it separately and you can withdraw it at any time.

We collect three kinds of information.

Information you give us

• Account details from your Google account. Pointu supports sign-in with Google only, so we receive your name, email address, profile picture and Google account ID. We do not collect or store a password.
• Anything you send us directly, such as support requests and feedback.

Information collected automatically

• Device and app data: device model, operating system version, language, app version, crash logs and performance diagnostics.
• Usage data: features used, screens viewed, session length and interaction events.
• Network data: IP address (from which we can infer approximate location such as country or city) and time zone.

We do not knowingly collect precise GPS location, contacts, photos, microphone or camera data. If a future version of the App needs any of these, we will ask for your permission first and update this policy.

We use your information to:

• Create and manage your account, and provide the App’s features.
• Maintain, secure and improve the App, including fixing bugs and analysing how features are used.
• Show ads through Google AdMob, which helps fund the App.
• Respond to your questions and support requests.
• Send service messages such as security alerts and policy updates.
• Detect and prevent fraud, abuse and security incidents.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information for money, and we do not use it for automated decisions that have legal effects on you.

The App uses third-party services that may collect information under their own privacy policies.

Personalised ads. AdMob may show ads based on your interests. In the European Economic Area, the UK and Switzerland, we ask for your consent through a consent message before personalised ads are shown, and you can change your choice later in the App’s settings. Elsewhere, you can turn off personalisation at Google Ads Settings(opens in a new tab).

Controlling the advertising ID. On Android, go to Settings → Privacy → Ads to delete your advertising ID or opt out of personalisation. On iOS, go to Settings → Privacy & Security → Tracking to stop apps requesting to track you.

We do not control how these providers handle your data once they collect it. Please review their policies.

If you are in the EEA or UK, we process your personal data on these bases:

We share personal information only in these situations:

• Service providers that host our data, provide analytics or crash reporting, and serve ads (Section 4). They may use the data only to provide services to us, or under their own policies as described above.
• Legal reasons, when required by law, court order or a valid government request, or to protect the rights, safety and property of Pointu, our users or others.
• Business transfers, if Pointu is involved in a merger, acquisition or sale of assets. We will notify you before your data becomes subject to a different privacy policy.
• With your consent or at your direction.

We do not sell your personal information in exchange for money. Under some laws (such as California’s), sharing advertising identifiers with an ad network can count as “sharing” or a “sale” for advertising; Section 8 explains how to opt out.

Retention. We keep account data while your account is active. If you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep it longer for legal, tax or security reasons. Analytics and crash data are kept in aggregated or de-identified form for up to 14 months. Data held by Google AdMob follows Google’s own retention practices.

Security. We use reasonable technical and organisational measures, including encryption in transit (HTTPS) and access controls, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal data, we will notify you and the relevant authorities as the law requires.

You can email support@pointu.in to exercise any right below, and we will reply within one month (45 days for California requests). We may need to verify your identity first. You can also delete your account from the App’s settings.

Opting out of personalised ads. Use the ad settings described in Section 4, or the privacy choices in the App’s settings. Opting out does not remove ads; it makes them less relevant.

Children’s privacy. Pointu is not directed at children under 13 (or under 16 in the EEA, or under 18 in India, where local law sets a higher age). We do not knowingly collect their personal data or show them personalised ads. If you believe a child has given us personal data, email us and we will delete it.

International transfers. We and our service providers, including Google, may process your data in countries other than your own, including the United States and India. Where required, we rely on safeguards such as Standard Contractual Clauses or an adequacy decision.

Changes to this policy. We may update this policy from time to time. We will post the new version in the App and update the effective date above. For material changes, we will notify you in the App or by email before they take effect.

Contact us. Pointu, Winesports Technologies Private Limited, Kukdol, Khargone, Madhya Pradesh 451001, India. support@pointu.in.